a prototyping tool for chatbot conversations
Pigeon is an online rapid prototyping tool for conversational content. It allows an experience designer to curate dialogs that outline anticipated user behaviors, paired with the expected response from a chatbot. Clients are able to review the proposed dialogs in a chat-like interface and then comment, approve, or request revisions.
The main goal for the team was to change the current workflow of designing voice/chat assistant conversations for the client. The current workflow was not efficient.
Early brainstorming and wireframing
Special thanks to Anthony Chavez